Contact Us
We read every message. Here is how to reach us.
Technical Support
Something not working? Please include what you were doing, what happened, and what browser you're using.
[email protected]Subscription & Billing
For questions about charges, plan changes, or cancellations. You can also manage your subscription directly from My Plan.
[email protected]Flight Schools & CFIs
Interested in partnering with Skeye? We offer 20% recurring commission for flight school partners.
[email protected]Affiliate Program
Earn 15% recurring commission on every referral. Join our affiliate program.
[email protected]Mailing Address
For formal correspondence, you may reach us by mail at:
SkeyeMentor LLC7580 NW 5th St, Unit 15902
Plantation, FL 33318-8438
United States
Please note that we are an online-only operation and do not receive visitors at this address.
Response Times
| Type of Message | Typical Response Time |
|---|---|
| Technical support / Bug report | 1–2 business days |
| Account question | 1–2 business days |
| Subscription & billing | 1–2 business days |
| Feature request | 3–5 business days |
| Partnership / Affiliate | 2–3 business days |
| General feedback | 3–5 business days |